Question 1

What are your payment terms?

Accepted Answer

We require a 50% deposit to begin work, which covers material costs and secures your place in our production schedule. The remaining 50% is due before delivery. We accept bank transfer and cash.

Question 2

Can I visit the workshop?

Accepted Answer

Our Patan workshop is a focused production space — sawdust, machinery, craftsmen at work. It's not set up for visits. But we're happy to share photos and videos of your piece being made, and we offer video calls to discuss designs in detail.

Question 3

Do you have a showroom?

Accepted Answer

We don't maintain a showroom. Each piece is made to order, specifically for you. This means no inventory costs passed on to customers, and furniture built exactly to your specifications. It's how the best custom furniture has always been made.

Question 4

How do I know what I'm getting?

Accepted Answer

We share detailed designs before we begin, offer material samples, and send progress photos throughout the making process. Many customers start with a smaller piece — a side table or stool — to experience the quality firsthand.

Question 5

What if I need changes to a design?

Accepted Answer

That's the beauty of made-to-order. We can adjust dimensions, wood finish, carving details, and upholstery to suit your space. We finalize everything before production begins.

Question 6

How long does it take?

Accepted Answer

Most pieces take 4-8 weeks depending on complexity. We'll give you a specific timeline when we discuss your project.

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How It Works

We Talk

We Confirm

We Craft

We Deliver

Delivery

Common Questions

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