We want you to be completely satisfied with your purchase. If for any reason you're not delighted with your antique furniture, we offer a comprehensive return and exchange policy.
Return Window
30-Day Return Period
You have 30 days from the delivery date to initiate a return or exchange. Items must be in their original condition with no additional wear or damage.
Return Process
Contact Us: Reach out to our customer care team within 30 days of delivery
Return Authorization: We'll provide a return authorization number and instructions
Professional Pickup: We arrange white-glove pickup at no additional cost
Inspection: Upon receipt, we inspect the item to ensure it's in original condition
Refund Processing: Full refund issued within 7-10 business days after inspection
Exchange Policy
If you'd like to exchange your piece for another item, we're happy to facilitate that. The exchange process follows the same timeline as returns, and we'll coordinate delivery of your new piece once the original is received.
Conditions for Returns
Item must be in original condition with no new damage or wear
All original packaging and documentation must be included
Certificate of authenticity must be returned with the item
Custom orders and commissioned pieces are non-returnable
Sale items marked "Final Sale" cannot be returned
Refund Method
Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error or a defect in the item.
Need to Initiate a Return?
Contact our customer care team to begin the return or exchange process.